Why Do It?

Customers will benefit by receiving products/services that:

• conform to the requirements
• are dependable and reliable 
• are available when needed
• are maintainable

People in the organization will benefit by:

• better working conditions 
• increased job satisfaction 
• improved health and safety 
• improved morale
• improved stability of employment

Owners and investors will benefit by:

• increased return on investment
• improved operational results
• increased market share
• increased profits

Suppliers and partners will benefit through:

• stability
• growth
• partnership and mutual understanding

Society will benefit from:

• fulfillment of legal and regulatory requirements
• improved health and safety
• reduced environmental impact
• increased security
• Improved Corporate consciousness

An ISO 9001 quality management system is a program devoted to continuous improvement and exceeding customer satisfaction. It is not a one- time event but rather an ongoing process approach to improvement and market domination.