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ISO 9001:2015 Internal Auditing Training

As part of the ISO protocol, the ISO Standards are required to be reviewed and upgraded. The most recent change to the ISO 9001 Standard has been the upgrade to the ISO 9001:2015 version.

Recommended for Management Team Members, ISO Coordinators and all employees, this in-depth, sixteen-hour session provides participants with an opportunity to explore the five elements of the ISO 9001:2015 Standard and learn how to perform process audits on an already implemented quality management system.

Participants will create their own audit schedule for their organization and prepare questions for an actual audit to be performed on site. Case studies, exercises, role-play and workshop discussions reinforce the lecture and notes.

Certificates will be issued upon completion of this session.

Cancellation policy: if cancelled within 14 days of course start date: participant will be responsible for 50% of course fees, if cancelled within 3 days of course start date or no shows: participant will be responsible for 100% of course fees. Substitutions are allowed.

Topics include:

Introduction to ISO 9001:

  • What is a Quality Management System?
  • Why ISO?
  • Key Differences
  • The New ISO 9001 WIFM
  •  Business Process Flow
  • Process Approach Model

Documentation Requirements:

  • Documentation Essentials
  • Documentation Pyramid

The ISO 9001 Clauses

Auditing Practices:

  • What is Auditing?
  • Definitions of Auditing
  • Why Audit?
  • What Makes a Successful Auditor?
  • Types of Audits
  • Phases of an Audit

2 Days (9:00am-4:30pm)
Minimum 3 participants
All course materials included

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